Head of IT & Compliance

Head of IT & IT Compliance | London | Enterprise AI/Fintech

They are an AI operating system transforming how major financial institutions produce and validate client-ready work, converting complex, manual processes into fully automated AI systems that scale across global teams. They’re one of the fastest-growing enterprise AI platforms worldwide and recently closed a landmark Series A, backed by a strong syndicate of leading global investors.

This is a strategic leadership position owning the company’s global IT operations, information security governance and compliance programme. You’ll ensure every employee has secure, reliable and scalable technology while leading the systems, policies and controls that let the business meet the expectations of enterprise customers and regulatory frameworks. Working closely with Engineering, Legal, HR, Finance and Customer Success, you’ll balance operational excellence with a pragmatic approach that lets the business move quickly without compromising security.

Responsibilities

• Own the global IT strategy, ensuring secure, reliable and scalable technology for employees across multiple international offices
• Lead identity and access management, endpoint management, hardware lifecycle, software provisioning, onboarding/offboarding, helpdesk operations and IT vendor management
• Manage the internal technology estate, including collaboration platforms, productivity tools, identity providers, device management, security tooling and business critical enterprise systems
• Develop the IT roadmap, budgets and operating procedures to support continued international growth
• Lead the company’s operational security and compliance programmes, maintaining certifications such as SOC 2 and ISO 27001 while continuously strengthening security posture
• Own governance frameworks including security policies, access reviews, risk management, business continuity, disaster recovery, vendor assessments, internal audits and compliance reporting
• Partner with Engineering to improve endpoint security, vulnerability management, privileged access, security awareness and incident response
• Lead customer security reviews, respond to due diligence questionnaires, support enterprise procurement processes and represent the company during custoer audits
• Build, mentor and lead a high performing global IT team, establishing clear operational metrics, service standards and a culture of continuous improvement

Skills/Experience

• 8-12+ years leading IT within a high growth SaaS or technology business
• Experience managing IT operations for global organisations with 100-500+ employees
• Strong expertise in identity and access management, endpoint management, enterprise IT infrastructure and cloud based productivity platforms
• Proven experience leading security, governance and compliance initiatives, including SOC 2, ISO 27001 and enterprise audit programmes
• Excellent leadership, stakeholder management and communication skills across technical and non-technical teams
• A pragmatic approach to balancing security, scalability and business velocity in a fast paced environment
• Experience supporting enterprise B2B SaaS, AI or fintech organisations
• Familiarity with GDPR, UK GDPR and other global privacy frameworks
• Experience with AWS or Azure cloud environments and modern zero-trust security architectures

If this sounds like your kind of challenge, apply with a CV!!

Thanks,

Chloe